At Lilint, customer satisfaction is one of the most important aspects of our business and we want you to be 100% satisfied with your purchase. For peace of mind, we offer a 30-Day Money Back Guarantee with no questions asked. However, customers will be required to bear with the return shipping fee.
Within 30 days, we will gladly issue you a return for a refund, or you may exchange your item for a different product. Beyond that, we have you covered with our standard 1 Full Year Product Warranty. We’re also excited to announce that we’ve begun offering a new Lifetime Warranty on all Lilint products with recurring service.
Need a Return?
It's easy with Lilint:
- Call our Returns Hotline +19176755088
- Our support team will email you a return merchandise authorization with return instructions.
- Send your item back to us and we will process your refund within 14 days once your item has been received.
Standard 1 Full Year Warranty
Every product is automatically protected for 1 year after your purchase date. That means that if you have a problem, we'll replace your product or provide technical support to resolve the issue.
Lifetime Warranty
Any product with recurring service (i.e. GPS Tracking, MORzA Video/Alarms) is automatically covered by our Lifetime Service Warranty. As long as you have active service with us, we will gladly replace or repair any item that is not fully functioning.
Return Address 29 W Erie St, Albany, NY 12208, USA.